Privacy Policy
Last updated: January 2025
Introduction
Chris Jenkins Vehicle Specialist ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email address, phone number)
- Vehicle details and repair information
- Insurance information when managing accident claims
- Communication preferences
Automatic Information
When you visit our website, we may automatically collect:
- Browser type and version
- Device information
- IP address and location data
- Pages visited and time spent on our site
How We Use Your Information
We use the information we collect to:
- Provide and maintain our vehicle repair services
- Process your inquiries and repair requests
- Manage accident claims and insurance communications
- Send service updates and appointment reminders
- Improve our website and customer service
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
- Insurance companies when managing your accident claim
- Service providers who assist in our business operations
- Legal authorities when required by law
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Data portability
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Chris Jenkins Vehicle Specialist
Unit 2 Dyfrig Rd Ind Est, Cardiff CF5 5AD
Phone: 07968 978939