Taxi & Private Hire Accident Repairs in Cardiff
Every day off the road is a day's earnings gone. We prioritise plated vehicles and keep you working.
If you drive a hackney, a private hire car or work through one of the apps, an accident hits you twice — once for the damage and again for every shift you can't cover. A standard repair booking that treats your car like a family runaround doesn't work when the vehicle is your income. We handle taxi and PCO work with that in mind: quick assessment, prioritised booking, and a plated replacement arranged so you're back earning while the repair happens.
Minimising downtime
The biggest cause of a long repair isn't the bodywork, it's waiting — waiting for an assessment, waiting for authority, waiting for parts. We front-load all three. Send photos through the estimator or on WhatsApp and you'll get an indicative scope back quickly. Parts are ordered as soon as the job is confirmed rather than after the car is stripped. Where a panel can be repaired properly instead of replaced, that's usually days saved.
Trade vehicles get booked in around the workshop schedule so the car isn't sitting waiting for a bay. Most single-panel work on a plated vehicle goes through in two to three working days.
Loss of earnings and the claim
Where the accident wasn't your fault, loss of earnings can form part of the claim against the at-fault driver's insurer. That's handled by National Accident Support Line, an FCA-regulated claims management company, not by us — we're the body shop, and we're not going to pretend otherwise or make promises about what a claim will produce.
What we will say is that the evidence matters. Keep your booking records, app statements and takings for the weeks either side of the accident, and hand them over early. NASL will tell you exactly what they need.
Plated and private-hire-suitable replacements
There's no point being given a two-door coupé when you need a licensed vehicle to work. Replacement vehicles for trade drivers are arranged on a like-for-like basis, including private-hire-suitable and plated options where the licensing authority permits, so you can keep taking jobs. Availability depends on your licensing council's requirements, and NASL will confirm what can be sourced before anything is agreed.
- Priority booking for plated and trade vehicles
- Same-standard repair — no shortcuts because it's a work car
- Private-hire-suitable replacement vehicles arranged where available
- Loss of earnings handled as part of the non-fault claim by NASL
- Cardiff, Penarth, Barry, Newport and Bridgend drivers welcome
Keeping the vehicle presentable
Passengers judge a taxi in the first three seconds. Kerbed alloys, a scuffed bumper corner and mismatched paint all cost you ratings even when the car drives perfectly. We can pick up the cosmetic tidying at the same time as the accident repair while the car is already off the road, which is far cheaper than a separate visit later.
Who does what
CJVS — the repair
We inspect the damage, produce the estimate and carry out the bodywork, paint and refinishing here in Cardiff. Our workmanship is guaranteed for as long as you own the vehicle. We're a body shop — we don't handle claims or give legal advice.
National Accident Support Line — the claim
NASL is a claims management company authorised and regulated by the Financial Conduct Authority (FCA registration 829991). They handle liability, personal injury through their solicitor panel on a no win no fee basis, replacement vehicles, recovery and storage. Reach them on 0333 212 2730.
Frequently asked questions
Talk to us about your repair
Send photos on WhatsApp or call Chris on 07968 978939. Prefer to see a figure first? Use the Estimatic estimator.
Important information
Chris Jenkins Vehicle Specialist (CJVS) is a vehicle body repair business. We carry out the repair work on your vehicle. We are not a claims management company, we are not regulated by the Financial Conduct Authority, and nothing on this page is legal advice.
The claims, personal injury, replacement vehicle, recovery and storage elements described here are provided by National Accident Support Line (NASL), a claims management company authorised and regulated by the Financial Conduct Authority, FCA registration number 829991. NASL can be contacted on 0333 212 2730. Personal injury claims are handled through their panel of solicitors on a no win no fee basis.
CJVS works with NASL and may receive a commission for replacement vehicle (credit hire) referrals. This does not add anything to what you pay.
We cannot promise that a claim will succeed, and we do not give figures for compensation. Outcomes, entitlement to a replacement vehicle and whether an excess applies depend on liability and on your own policy terms. NASL will explain the position for your circumstances before anything is agreed.
See our privacy policy for how we handle your information.